Emergency Medical/Fire Dispatch

Emergency Medical Dispatch

Emergency Medical Dispatch (EMD) is a system that gathers the most accurate information for a medical emergency for the EMS first responders. Mecklenburg County Emergency Communication Center (MECC) is currently state accredited through the Office of Emergency Medical Services (OEMS).   

Emergency Fire Dispatch

Emergency Fire Dispatch (EFD) is a system that gathers the most accurate information for a fire emergency for the Fire first responders. Mecklenburg County Emergency Communication Center (MECC) currently has all it's Public Safety Communication Officers (PSCO) certified in EFD. 

The MECC uses the Priority Dispatch system which is software that allows us to enter the Medical and Fire information into the system quickly and accurately without delay. All PSCOs have access to Priority Dispatch software on each Computer-aided Dispatch (CAD) console to better serve our community.