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E911 Communications

The Mecklenburg County E911 Communication Center is the public safety answering point for Mecklenburg County. We are an integral link in the public safety chain for Emergency Medical Services (EMS), Fire, Police and the Mecklenburg County Sheriff’s Department. The Center is located in the Town of Boydton.

Equipped with the latest technologies in Computer Aided Dispatching (CAD) and enhanced 9-1-1 telephone system. Information is documented, relayed and verbalized to emergency personnel within seconds.

The E911 Center is the first of the first responder.

Our Mission and Vision

  • Our Mission is to be the vital link in the chain of Public Safety by providing Emergency and Non-Emergency Communications with compassion and professionalism while striving for excellence in customer service.
  • Our Vision is to save lives and property through our dedication by providing a quick and accurate response.
Our Strategic Goals:
  • Provide quality access for reporting emergencies and non-emergencies by answering telephone calls in a timely manner.
  • Respond consistently and provide a timely entry and dispatch of calls for service for the County.
  • To provide quality customer service.
  • To increase public awareness of 911 services.
County Fire Departments
  • Boydton Volunteer Fire Department
  • Buckhorn Volunteer Fire Department
  • Chase City Volunteer Fire Department
  • Clarksville Volunteer Fire Department
  • Lacrosse Volunteer Fire Department
  • Palmer Springs Volunteer Fire Department
  • South Hill Volunteer Fire Department
  • Lake Gaston Volunteer Fire Department
County Rescue Squads
  • Boydton Life Station
  • Chase City Rescue Squad
  • Mecklenburg Life Station (Clarksville)
  • Southside Rescue Squad

Law Enforcement

  • Mecklenburg County Sheriff’s Department
  • South Hill Police Department
  • Chase City Police Department
  • Lacrosse Police Department
  • Boydton Police Department
  • Clarksville Police Department
  • Virginia State Police

911—All Emergency Calls

Business Phone Calls

Contact Information

Director of Emergency Communications
Ben Duncan
434-738-6191  ext. 4369

Email:  ben.duncan@mecklenburgva.com

911 Addressing/GIS Technician
Andy Wells
434-738-6191  ext. 4367
For instructions on obtaining a 9-1-1 Physical Address please click here .


Mailing Address

Mecklenburg County Emergency Communications Center
P.O. Box 307
Boydton, Virginia 23917

  • Our department is totally civilian.
  • They work 12 hour shifts.
  • 16 Full-time Communications Officers
  • 5 Part-time Communications Officers


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